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Feedback

We love to hear back from our clients, here's a small selection of feedback from some of our very happy clients.

  • Just wanted to add yet another 5* review for my treatment here. I was suffering with pain on the bottom of my foot, struggling to walk easily and was recommended here. Tamara was simply wonderful diagnosing and treating my plantar fasciitis with remedial exercise which completely cured my problem. Thank you :-)

    John/Sandwich/Sep-23

  • I was so impressed that Vanessa took the time and trouble to email me - not only to let me know of a road closure, but also to give me an alternative route... now that's what I call exceptional customer service! Vanessa is always so polite, professional yet friendly when I call, she immediately puts my mind at rest and most importantly, I know she will do exactly what she says she will do - she is a real asset to your company. Please can you pass on my thanks and appreciation.

    Carolyn/Whitstable/Mar-23

  • I've seen numerous physios and my care under Tracey Miles Physio is among the very best I've experienced. They take a lot of time to listen to the issues and then explain the care required, using a variety of techniques. I wouldn't hesitate to recommend them, or return myself should the need arise in the future.

    John/Littlebourne/Jul-22

  • Tracey is a gifted therapist and healer, having helped me over the years to dissolve musculoskeletal and nerve pain I am prone to due to ME.

    Inge/Sandwich/Oct-22

  • I went to Tamara at Tracey Miles with cervicogenic headaches and lower back pain. I genuinely think Tamara has magic hands! After just a few sessions the headaches have dramatically reduced and the lower back pain is easing. The practice is in a lovely setting too. Don’t suffer with these awful headaches, Tamara can help!

    Sarah/Thanet/Nov-22

  • I’ve had excruciating pelvic and lower back pain for 18 long months and was emotionally as well as physically exhausted. Finding this practice was my last hope really as all medical scans and tests were negative. I have seen the physio's 4 times now and feel like I’m definitely (finally!) on the right path to recovery. the physio's are so knowledgeable and reassuring but has also actually listened to me and tailored my treatment accordingly - It certainly feel like I’m literally now in safe hands!! Would highly recommend this lovely lady to anyone in pain, she is brilliant!!

    Carolyn/Herne-Bay/Oct-22

  • Kelly has been absolutely amazing helping me post baby. She helped to correct my posture following my pregnancy and spinal, and has helped with C-section scar tightness, uterus scarring and my pelvic floor. She’s kind, friendly and I felt so relaxed around her, cannot recommend her enough. Thank you!

    Ellis/Herne-Bay/Jul-23

  • I must say that Tamara was lovely very professional and honest in her approach to her work I would use her for any future referrals

    Maureen/Deal/Nov-22

  • I am very grateful to Kelly who was able to put her fingers right on the sore spots, first in my neck, followed by my shoulder and worked her magic to make me so much more comfortable. Thankyou Kelly.

    Angela/Canterbury/May-23

  • I would like to cancel this appointment as I feel the latest exercises given to me by Kelly will be sufficient to complete the treatment. I would like thank Kelly for all her hard work to get me right and will not hesitate to contact her if I need any further treatment.

    Beryl/Broadstairs/Jul-23

  • If you need a physiotherapist, then you can't do any better than here. Tracey is so knowledgeable, kind, compassionate and an expert in her field. I cannot recommend her highly enough.

    Sarah/Oct-22

  • Please can I cancel my next appointment. I was initially worse after the last session but have now been feeling totally normal for 5 days in a row, which is a record since my symptoms started in November 2023. So I think perhaps that last session did it. If not, I'll be back in touch to re-arrange. Please pass my thanks on to Tracey.

    Jo/Margate/Jun-24

  • Thank you for the names of those consultants and for your expertise today. You have a lovely tranquil clinic which is a pleasure to visit.

    Elizabeth/Dover/Sep-23

  • I have been visiting Tracey for many years. She is an expert in her field and offers a gold star service. Highly recommended

    Jayne/Hawkinge/Oct-22

  • Tracey has provided me with such amazing care during my 2 sessions with her so far and I’ve noticed a significant difference already! Not only does she seem to have healing hands but the space and grounds are absolutely beautiful too! Thank you so much!

    Emily/London/Nov-22

  • I received treatment from Kelly post-birth and she was absolutely wonderful - really friendly, thorough and put me at ease. I can't recommend her enough and am really grateful for her advice and guidance.

    Emily/Canterbury/Aug-23

  • The clinic offers a very professional and caring service in a tranquil rural setting. I have been helped to relieve considerable pain and shown how to exercise to maintain flexibility and prevent further pain. If you need assistance from physiotherapy you will not find a better clinic.

    Geoffrey/Deal/Oct-22

  • Tracey came highly recommended. She is just so knowledgeable and talented. She helped me with various issues including ongoing terrible lower back pain in just one session. Miracle worker.

    Penny/Herne-Bay/Nov-22

  • I cannot fault the physio treatment and support I received from Tamara at Tracy Miles Physio clinic. Detailed, professional, supportive and effective - all carried out with care and kindness. From severe pain to recovery and confidence. Many thanks specifically to Tamara .

    Phillipa/Sandwich/Dec-22

  • Wonderful care from an outstanding specialist physio. Kelly was knowledgeable, caring and demonstrated expert skills at every appointment. I feel very fortunate to have found this clinic and know that I have had the best treatment possible to recover and gain strength.

    Tanja/Deal/Sep-23

  • I have nothing but positive things to say about my experience. Always made to feel safe, comfortable & listened to. These areas are so vital when you're in pain, I have felt truly cared for. Would highly recommend & will continue to pass this on to friends & family.

    Tessa/Sandwich/Sep-23

  • I have attended this practice 4 times for different reasons and every time the service has been professional, specialised and caring. This time was with Tamara for a knee problem that I’d had for 6 months. I had seen another physio first, twice (because they were closer to me) but their practice was really unsatisfactory so I switched my Bupa claim. After 4 sessions all my knee pain has gone and I can do all the things again. Thank you Tamara!

    Lana/Margate/Oct-23

  • For over 2 years I had a problem with stiffness and pain in my neck. In particular I was unable to lie on my left hand side, and this interfered with sleep. I didn't expect much given the time delay due to COVID, especially as a chiropractor had said it would be a long haul. However, after just 5 sessions with Kelly I'm now sorted. Highly recommended.

    Steve/Ash/Apr-23

  • I have been attending this practice (Tamara) and it has been a very pleasurable experience. I have also been in considerable pain for a long time. However, I am now in a much better place with my pain levels and I feel very relieved that I can return to this practice should it be necessary in the future, safe in the knowledge I will be expertly cared for. Thank you so much Tamara for your patience, understanding and expertise.

    Suzanne/Eastry/Jul-22

  • I was seen by Kelly after the birth of my child. Her knowledge, skills and kindness has improved my quality of life and I would thoroughly recommend her.

    Caroline/Canterbury/Aug-23

  • I have had regular physio at this clinic for many years and would not go elsewhere and always recommend Tracey. The clinic is professional and everybody there extremely friendly. If you are looking for physio or a Pilates class, you have found them both here.

    Deborah/Staple/Sep-23

  • Highly Recommend - 5 Star Relaxed and Very Friendly Environment.

    Lynne/Ashford/Aug-23

  • Thank you for fitting me in with Kelly yesterday. Couldn’t believe it when you asked if I could come in just one hour’s time! Anyway, what Kelly did seems to have done me some good. Tomorrow afternoon, I shall almost certainly ring you about an appointment for my friend.

    Roger/Deal/Apr-23

  • Had an ongoing foot injury. My Physiotherapist Tamara did an exceptional job with physio on my foot. Tamara also explained what would have caused my foot injury. Also gave me a good selection of exercises to do help with my injury. Tamara is a credit to the clinic and will rebook should I need further treatment in the future. Thanks for all your help.

    Wade/Westmarsh/Nov-23

  • Exceptional service and level of knowledge. Tamara was brilliant in diagnosing my muscular issues, applying techniques and manipulation and in planning progressive aftercare exercising for me to do at home in between sessions. I had a total of 5 sessions and not only feel corrected but stronger and aware of how to not make the same posture mistakes.

    Jason/Preston/Jun-23

  • Excellent service from Kelly, huge improvement in my condition, would recommend to anyone.

    John/Whitstable/May-23

  • We had our baby girl yesterday morning in the water at the William Harvey. All went very well - natural birth and only laboured for 7 hours. Feeling very blessed. Body feeling pretty fragile now but had no pain in hips or calves! Had no pain relief during labour except 2 energy gels! Thank you for all the prep.

    Emily/Canterbury/Sep-22

  • I have had a fantastic experience using Tracey Miles Physio for an issue that has been ongoing for 10 years. Tamara was amazing, helping me get to the crux of the issue and also put in place preventative measures to help me going forward. Would highly recommend this clinic.

    Sophie/Birchington/Dec-22

  • I had an appointment on Saturday with Celia who gave me some treatment - I feel so much better and my mobility and back pain is much improved. Thank you!

    Patricia/Deal/May-24

  • I received treatment from Tamara for my tennis elbow followed by my back, and I must say she provides exceptional care. The exercises she prescribed have been helpful in managing my condition during flare-ups. Moreover, Tamara has been incredibly accommodating with my last-minute requests. I sincerely appreciate her efforts and wish the practice continued success. Thank you

    Ifthikar/Canterbury/Mar-23

  • A quick note to let you know recovery moving along nicely. I cannot believe the freedom of movement in left hip. Also, keep standing up straight as I realise no restriction in abdomen prevents it. My neck and shoulder movement is vastly improved. My gratitude is, as always, profound.

    Kathryn/Ireland/Dec-22

  • The physio I have received at this practice has been most effective, with each treatment being given after I have been carefully asked my symptoms. Advice for exercises to do at home is regularly given and much appreciated.

    Anne/Herne-Bay/Sep-23

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