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Feedback

We love to hear back from our clients, here's a small selection of feedback from some of our very happy clients.

  • Tracey has an amazing knowledge of physiotherapy and many other related matters. No matter what the problem she always finds the source and applies the appropriate treatment. Some how she is able to use her training and experience to home in on the issue you need help with and gives you a great feeling of confidence that you are in good and capable hands.

    Peter/Whitstable/Feb-22

  • Beautiful building and atmosphere. Strict covid guidelines in place. I felt it was a safe space to air concerns and felt thoroughly looked after during my mummy MOT and follow up sessions (with Becka), lots of useful tips and things to work.

    Stephanie/Hythe/Jan-22

  • When I called to make an appointment, it was wonderful nice to speak to someone on the phone who was so lovely, so helpful and so kind

    Elizabeth/Sandwich/Oct-21

  • Becka has excellent knowledgeable approach to the problem at hand. Good clinical assessment. Able to explain to problem and the treatment strategy clearly in a way I understood. I felt reassured, more confident and positive that I would get better. Excellent skilled service - thank you. You have an excellent team

    Brenda/May-22

  • I went in to see Tracey in a lot of pain and came out so much better. This is the first time I've seen Tracey and I have learnt so much from one visit on the importance of pelvic floor exercises and how to do them properly. What a wonderful Physio

    Gaynor/May-22

  • I have been attending this practice (Tamara) and it has been a very pleasurable experience. I have also been in considerable pain for a long time. However, I am now in a much better place with my pain levels and I feel very relieved that I can return to this practice should it be necessary in the future, safe in the knowledge I will be expertly cared for. Thank you so much Tamara for your patience, understanding and expertise.

    Suzanne/Eastry/Jul-22

  • I had heard Tracey was a guru in the area of women’s health from colleagues in the NHS, and after more than 20 years of pain and no solution, I decided to make one last attempt to seek help, and I’m so glad I did. For the first time I felt seen and heard as a whole person and empowered. Tracey actively listened, provided me with so much information and education that was easy to understand, alongside amazing hands-on therapy. All the team members I’ve met have been kind and caring and the admin team are so helpful and efficient. The clinic itself is in an idyllic location and is immaculately clean. The whole environment and experience is conducive to healing.

    Vanessa/Dover/Mar-22

  • My therapist took the time to take notes on my injury noting any previous problems that might account for my pain. She did a through exam asking me to do a number of exercises and then gave me treatment and exercises to help alleviate my pain and get me back to full strength. Thank you so much to Tamara for taking the time to assess my injury in full and give a solution to help with the problem

    Vanessa/Jan-22

  • A great service, friendly and professional,. Everything explained in detail throughout the whole treatment

    Gerry/Deal/Dec-21

  • I would just like to say the service was amazing by all involved. The care I received was second to non, Sarah is so knowledgeable

    Sue/Thanet/Dec-21

  • Could I please cancel the appointment planned for 10.45 on Wednesday 2021 as symptoms have subsided after Becka's treatment on me this week

    Trish/Ash/Oct-21

  • Excellent. Sarah has a very caring and gentle approach to her clients.

    Anon/Aug-21

  • I've seen numerous physios and my care under Tracey Mile Physio (seeing Sarah) is among the very best I've experienced. They take a lot of time to listen to the issues and then explain the care required, using a variety of techniques. I wouldn't hesitate to recommend them, or return myself should the need arise in the future.

    John/Littlebourne/Jul-22

  • I ended up seeing Becka at Tracey Miles Physio after suffering from long-term UTI symptoms in pregnancy but with no proof of a UTI being present. After researching what else could cause these symptoms I found that pelvic floor dysfunction can have an impact so I set to finding someone who could help with that and I will be forever grateful I found Becka. After many months of being shrugged off by doctors, nurses and midwives, Becka listened intently to everything that had happened up to that point and she offered her opinion on what she thought could be going on. It was the first time I’d felt like I was in the hands of someone who truly understood women’s health and she was so reassuring to talk to. I didn’t think I could possibly enjoy any part of my pregnancy due to the constant pain I’d been in for so long but, thanks to Becka’s treatment, I am now able to enjoy these last few precious weeks. Becka is so highly skilled, knowledgeable, professional and the loveliest person along with it; it’s been a pleasure to be treated by her! I would feel confident recommending her to anyone needing physio but especially women needing pelvic floor help. It’s a daunting thing to seek treatment for but I couldn’t have felt more at ease and comfortable under the care of Becka, and the way I feel now compared to when I first saw her is so vastly different, both physically and mentally. She is absolutely brilliant!

    Billie/Sandwich/Jan-22

  • Thanks so much for the treatment last Wednesday. It's made such an enormous difference already. I'm extremely grateful to you. After two and a half years of pain and difficulty I thought I was heading for the scrap heap! I'm very pleased indeed and looking forward to the next treatment.

    Madelene/Deal/Feb-22

  • Tracey was very professional with a good physiotherapist to patient manner, which made soon made me feel at ease, and the treatment and advice she gave me, plus the tablets she recommended helped me recover much quicker than I had anticipated and would definitely use her services again

    John/Faversham/Oct-21

  • I was recommended to Tracey Miles having suffered from an uncomfortable problem for 6 months or so. I found her very attentive, efficient and someone with whom it was easy to build up trust and rapport. And the most important thing was - that after a few treatments my problem had improved very significantly. Clearly she is a practitioner who specialises in the more "difficult" and "personal" issues that so few people do. If I came across someone who had a problem similar to mine, I would recommend her to them without hesitation.

    Roger/Deal/Dec-21

  • Overall very welcoming and assuring. Sarah got to the root of my injury very quickly. Sarah explained to me what was going to happen during treatment and within a couple of weeks I feel much better.

    Janine/Dover/Mar-22

  • Also can I please comment on the excellent assessment and treatment I received from Becka yesterday, and the lovely facilities you have in Ash!

    Bob/Ramsgate/Sept-21

  • Excellent and speedy comms with reminder emails very helpful. Super facilities, great physio, lovely location and plenty of parking. Had physio with Tamara, superb throughout. Very thorough, lots of dialogue to understand issues fully and excellent advise for aftercare. Hard to fault, excellent from start to finish. Thanks to Tamara for her patience and advise. Would definitely use again.

    Kerry/Barham/Apr-22

  • I would definitely recommend Tracey Miles Chartered Physiotherapists. I was seen for women's health pelvic physio by Becka Hyman and it is such a shame this type of service is not talked about more through GPs and consultants. I have seen an improvement in my symptoms, and I have been given very practical exercises and tips to do at home too. Thank you so much for your help and support! I will definitely come back if I feel I need further physiotherapy.

    Holly/Ramsgate/Mar-22

  • I'm super impressed with Tracey, and with Sarah. The care that they show, the understanding of how to best help, and the encouragement given to me has been really good. I'm a keen and active hiker and walker, and when I fell of a stile and broke my ankle I was worried about how that would affect my future rambles. Well, I'm now back walking through woods, open country, coastal paths. I have my old life back, and that means so much to me. I am wary of stiles though - but they can't help with that!

    Simon/Canterbury/Jan-22

  • I've been thinking about my next appointment, and the fact that I feel like I've seen so many improvements in my condition since seeing Sarah, so I was wondering if I could please put our next appointment on hold for a little bit? Sarah has been fantastic and has really helped to give me the confidence to strengthen my core after having a baby, I've really seen so many improvements already and have been working on the exercises that she's given me.

    Harriet/Margate/Sept-21

  • Clearly very knowledgeable and experienced in the area and had a lovely manner. Tracey quickly built an excellent relationship with my son.

    Jennifer/Thanet/Aug-21

  • Just had a Mummy Mot with Sarah and want to say thanks so much. It was money well spent. She is lovely and professional. It was extremely thorough and positive. The Pilates classes also sound great! Feeling very good going forward. Very covid safe and a lovely setting.

    Kirstie/Thanet/Jan-22

  • Four weeks ago due to a minor but significant knee trauma I struggled to walk 200 m to the local shop. Three sessions and plenty of advice on self exercise and other aid to the natural healing process I completed a planned 26 mile Marathon walk/hike for Macmillan Cancer Support (in 8 hours) - thank you so much Sarah and Tamara for your patient care and advice. A really excellent practice.

    Martin/Canterbury/Jul-21

  • I was very distressed following a GP appt and was told I needed surgery. I saw Becca and she put me at ease straight away and I felt confident talking to her about a very embarrassing problem. When she told me I didn't need surgery just a few exercises I was a changed person. 2 weeks after seeing her I went on a walking holiday in the Peak District and walked 11 miles a day! I cannot thank Becca enough for changing my life. So easy to talk too and very professional.

    Suzanne/Ashford/Feb-22

  • Becka was excellent - very knowledgeable and thorough. Following my appointment I feel reassured I can safely return to exercise post c section

    Connie/Broadstairs/Oct-21

  • I am feeling much better with all the stretches and Pilates I have been doing over Xmas. And I am very grateful for all Becka's help, she is great!

    Ricci/Canterbury/Jan-22

  • Thank you so much for treating me at your clinic. I am so pleased I contacted you when I heard about the work you were doing for patients with bladder problems. I must admit I was quite sceptical of the D Mannose tablets at first (I am now finishing the course!) but that and the other treatment you prescribed have made such a vast improvement to my condition. I will carry on with the squeezes too! I feel as though you’ve given me a new lease of life. I had convinced myself the condition was part of the ageing process and one I just had to live we. You taught me otherwise.

    Diane/Bromley/Nov-21

  • I would like to thank Tracey for fixing me and helping me feel so much better. I loved talking through the whole experience of birth with her and she totally was on board with a holistic approach as well as a medical one which was both refreshing and wonderful. I have already given her details out to a few new mums I have met that are experiencing issues

    Hannah/Folkestone/Jul-21

  • Tamara was very thorough & helpful.I was very impressed by the comfortable treatment room and thorough attention to Covid safety.

    Melanie/Ash/Jan-22

  • We had our baby girl yesterday morning in the water at the William Harvey. All went very well - natural birth and only laboured for 7 hours. Feeling very blessed. Body feeling pretty fragile now but had no pain in hips or calves! Had no pain relief during labour except 2 energy gels! Thank you for all the prep Becka.

    Emily/Canterbury/Sep-22

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