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Feedback

We love to hear back from our clients, here's a small selection of feedback from some of our very happy clients.

  • The clinic offers a very professional and caring service in a tranquil rural setting. I have been helped to relieve considerable pain and shown how to exercise to maintain flexibility and prevent further pain. If you need assistance from physiotherapy you will not find a better clinic.

    Geoffrey/Deal/Oct-22

  • If you need a physiotherapist, then you can't do any better than here. Tracey is so knowledgeable, kind, compassionate and an expert in her field. I cannot recommend her highly enough.

    Sarah/Oct-22

  • Had an ongoing foot injury. My Physiotherapist Tamara did an exceptional job with physio on my foot. Tamara also explained what would have caused my foot injury. Also gave me a good selection of exercises to do help with my injury. Tamara is a credit to the clinic and will rebook should I need further treatment in the future. Thanks for all your help.

    Wade/Westmarsh/Nov-23

  • I received treatment from Tamara for my tennis elbow followed by my back, and I must say she provides exceptional care. The exercises she prescribed have been helpful in managing my condition during flare-ups. Moreover, Tamara has been incredibly accommodating with my last-minute requests. I sincerely appreciate her efforts and wish the practice continued success. Thank you

    Ifthikar/Canterbury/Mar-23

  • The physio I have received at this practice has been most effective, with each treatment being given after I have been carefully asked my symptoms. Advice for exercises to do at home is regularly given and much appreciated. I have also found Sarah’s Pilates sessions to be a great help, especially as Sarah takes a lot of care to make sure we get the most out of each exercise.

    Anne/Herne-Bay/Sep-23

  • I was seen by Kelly after the birth of my child. Her knowledge, skills and kindness has improved my quality of life and I would thoroughly recommend her.

    Caroline/Canterbury/Aug-23

  • Exceptional service and level of knowledge. Tamara was brilliant in diagnosing my muscular issues, applying techniques and manipulation and in planning progressive aftercare exercising for me to do at home in between sessions. I had a total of 5 sessions and not only feel corrected but stronger and aware of how to not make the same posture mistakes.

    Jason/Preston/Jun-23

  • Wonderful care from an outstanding specialist physio. Kelly was knowledgeable, caring and demonstrated expert skills at every appointment. I feel very fortunate to have found this clinic and know that I have had the best treatment possible to recover and gain strength.

    Tanja/Deal/Sep-23

  • My many thanks to Sarah for my treatment received. My goal was to start running again which I have achieved with no re-occurrence of my injury. The advice and exercise plan Sarah provided was excellent, along with the facilities that were magnificent

    Ian/Thanet/Nov-23

  • I’ve had excruciating pelvic and lower back pain for 18 long months and was emotionally as well as physically exhausted. Finding this practice was my last hope really as all medical scans and tests were negative. I have seen the physio's 4 times now and feel like I’m definitely (finally!) on the right path to recovery. the physio's are so knowledgeable and reassuring but has also actually listened to me and tailored my treatment accordingly - It certainly feel like I’m literally now in safe hands!! Would highly recommend this lovely lady to anyone in pain, she is brilliant!!

    Carolyn/Herne-Bay/Oct-22

  • A quick note to let you know recovery moving along nicely. I cannot believe the freedom of movement in left hip. Also, keep standing up straight as I realise no restriction in abdomen prevents it. My neck and shoulder movement is vastly improved. My gratitude is, as always, profound.

    Kathryn/Ireland/Dec-22

  • I have nothing but positive things to say about my experience. Always made to feel safe, comfortable & listened to. These areas are so vital when you're in pain, I have felt truly cared for. Would highly recommend & will continue to pass this on to friends & family.

    Tessa/Sandwich/Sep-23

  • Thank you for the names of those consultants and for your expertise today. You have a lovely tranquil clinic which is a pleasure to visit.

    Elizabeth/Dover/Sep-23

  • Following lots of NHS physio appointments with mixed results and long delays in getting appointments. I decided to try Tracey Miles Chartered Physiotherapists after a friend recommended them. I have found them to be very professional and efficient with easy to book appointments at times to suit me. Sarah was attentive and caring. She listened well and understood my issues. She was hands on at the first appointment and gave good advice so that my problems are resolved. I now attend her Zoom Pilates class each week which I enjoy and challenges me just enough and helps to keep my problems away. Thank you Sarah.

    Linda/Bekesbourne/Sep-23

  • I have had a fantastic experience using Tracey Miles Physio for an issue that has been ongoing for 10 years. Tamara was amazing, helping me get to the crux of the issue and also put in place preventative measures to help me going forward. Would highly recommend this clinic.

    Sophie/Birchington/Dec-22

  • I have had regular physio at this clinic for many years and would not go elsewhere and always recommend Tracey. I now go to Sarah's Pilate class every week and have seen a definite improvement in my muscle tone. The clinic is professional and everybody there extremely friendly. If you are looking for physio or a Pilates class, you have found them both here.

    Deborah/Staple/Sep-23

  • I've seen numerous physios and my care under Tracey Miles Physio (seeing Sarah) is among the very best I've experienced. They take a lot of time to listen to the issues and then explain the care required, using a variety of techniques. I wouldn't hesitate to recommend them, or return myself should the need arise in the future.

    John/Littlebourne/Jul-22

  • For over 2 years I had a problem with stiffness and pain in my neck. In particular I was unable to lie on my left hand side, and this interfered with sleep. I didn't expect much given the time delay due to COVID, especially as a chiropractor had said it would be a long haul. However, after just 5 sessions with Kelly I'm now sorted. Highly recommended.

    Steve/Ash/Apr-23

  • We had our baby girl yesterday morning in the water at the William Harvey. All went very well - natural birth and only laboured for 7 hours. Feeling very blessed. Body feeling pretty fragile now but had no pain in hips or calves! Had no pain relief during labour except 2 energy gels! Thank you for all the prep.

    Emily/Canterbury/Sep-22

  • I have been extremely happy with the help and care l have had from Sarah and would recommend her to anyone needing physiotherapist treatment.

    Rosemary/Preston/Sep-23

  • I went to Tamara at Tracey Miles with cervicogenic headaches and lower back pain. I genuinely think Tamara has magic hands! After just a few sessions the headaches have dramatically reduced and the lower back pain is easing. The practice is in a lovely setting too. Don’t suffer with these awful headaches, Tamara can help!

    Sarah/Thanet/Nov-22

  • I am very grateful to Kelly who was able to put her fingers right on the sore spots, first in my neck, followed by my shoulder and worked her magic to make me so much more comfortable. Thankyou Kelly.

    Angela/Canterbury/May-23

  • I must say that Tamara was lovely very professional and honest in her approach to her work I would use her for any future referrals

    Maureen/Deal/Nov-22

  • Excellent service from Kelly, huge improvement in my condition, would recommend to anyone.

    John/Whitstable/May-23

  • Thank you so much, Sarah. I found today's physio session very helpful and professional. Your office space is beautiful and calming, and yet up-to-date and modern. If I can recommend your practice to anyone I certainly will!

    Beatriz/Dover/Dec-23

  • I would like to cancel this appointment as I feel the latest exercises given to me by Kelly will be sufficient to complete the treatment. I would like thank Kelly for all her hard work to get me right and will not hesitate to contact her if I need any further treatment.

    Beryl/Broadstairs/Jul-23

  • I received treatment from Kelly post-birth and she was absolutely wonderful - really friendly, thorough and put me at ease. I can't recommend her enough and am really grateful for her advice and guidance.

    Emily/Canterbury/Aug-23

  • Tracey came highly recommended. She is just so knowledgeable and talented. She helped me with various issues including ongoing terrible lower back pain in just one session. Miracle worker.

    Penny/Herne-Bay/Nov-22

  • I have attended this practice 4 times for different reasons and every time the service has been professional, specialised and caring. This time was with Tamara for a knee problem that I’d had for 6 months. I had seen another physio first, twice (because they were closer to me) but their practice was really unsatisfactory so I switched my Bupa claim. After 4 sessions all my knee pain has gone and I can do all the things again. Thank you Tamara!

    Lana/Margate/Oct-23

  • I have been visiting Tracey for many years. She is an expert in her field and offers a gold star service. Highly recommended

    Jayne/Hawkinge/Oct-22

  • I cannot fault the physio treatment and support I received from Tamara at Tracy Miles Physio clinic. Detailed, professional, supportive and effective - all carried out with care and kindness. From severe pain to recovery and confidence. Many thanks specifically to Tamara .

    Phillipa/Sandwich/Dec-22

  • Just wanted to add yet another 5* review for my treatment here. I was suffering with pain on the bottom of my foot, struggling to walk easily and was recommended here. Tamara was simply wonderful diagnosing and treating my plantar fasciitis with remedial exercise which completely cured my problem. Thank you :-)

    John/Sandwich/Sep-23

  • I have been attending this practice (Tamara) and it has been a very pleasurable experience. I have also been in considerable pain for a long time. However, I am now in a much better place with my pain levels and I feel very relieved that I can return to this practice should it be necessary in the future, safe in the knowledge I will be expertly cared for. Thank you so much Tamara for your patience, understanding and expertise.

    Suzanne/Eastry/Jul-22

  • Kelly has been absolutely amazing helping me post baby. She helped to correct my posture following my pregnancy and spinal, and has helped with C-section scar tightness, uterus scarring and my pelvic floor. She’s kind, friendly and I felt so relaxed around her, cannot recommend her enough. Thank you!

    Ellis/Herne-Bay/Jul-23

  • I was so impressed that Vanessa took the time and trouble to email me - not only to let me know of a road closure, but also to give me an alternative route... now that's what I call exceptional customer service! Vanessa is always so polite, professional yet friendly when I call, she immediately puts my mind at rest and most importantly, I know she will do exactly what she says she will do - she is a real asset to your company. Please can you pass on my thanks and appreciation.

    Carolyn/Whitstable/Mar-23

  • Thank you for fitting me in with Kelly yesterday. Couldn’t believe it when you asked if I could come in just one hour’s time! Anyway, what Kelly did seems to have done me some good. Tomorrow afternoon, I shall almost certainly ring you about an appointment for my friend.

    Roger/Deal/Apr-23

  • Tracey has provided me with such amazing care during my 2 sessions with her so far and I’ve noticed a significant difference already! Not only does she seem to have healing hands but the space and grounds are absolutely beautiful too! Thank you so much!

    Emily/London/Nov-22

  • Highly Recommend - 5 Star Relaxed and Very Friendly Environment.

    Lynne/Ashford/Aug-23

  • Tracey is a gifted therapist and healer, having helped me over the years to dissolve musculoskeletal and nerve pain I am prone to due to ME.

    Inge/Sandwich/Oct-22

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