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Feedback

We love to hear back from our clients, here's a small selection of feedback from some of our very happy clients.

  • Excellent clinic and facilities. Such a great service highly recommended

    Sarah/Canterbury/Jan-21

  • Becka was excellent - very knowledgeable and thorough. Following my appointment I feel reassured I can safely return to exercise post c section

    Connie/Broadstairs/Oct-21

  • Always very professional, expert assessment, very knowledgeable, interesting and most important of all whatever your condition she trains you,on how to manage it with helpful tips and exercises. So thankful for the tip of rolling up a scarf or small towel and using it to support my neck at night,it is so good to wake up without numb painful hands.

    A.G./Dover/Jun-21

  • I found Tracey to be very sympathetic but also full of proactive advice that has allowed me to better deal with a recurring health issue

    Dan/Faversham/Jul-21

  • My daughter has her next appointment with Tamara on Friday. Could I cancel this please as she is as fit as a fiddle now and doesn’t require it. I’ll be sure to be in touch if my daughter or I need any help in the future.

    Michelle/Dover/Jul-21

  • Clearly very knowledgeable and experienced in the area and had a lovely manner. Tracey quickly built an excellent relationship with my son.

    Jennifer/Thanet/Aug-21

  • Hi Carry, thank you so much for your voicemail and detailed message about the directions [due to unexpected road closure], it helped me enormously. I felt doubtful at the last right turn in case it was just going to a private road but had the confidence to stick with it until the familiar junction came into view because of your directions. Thank you for your thoughtfulness.

    Sue/Jun-21

  • Thank you so much for treating me at your clinic. I am so pleased I contacted you when I heard about the work you were doing for patients with bladder problems. I must admit I was quite sceptical of the D Mannose tablets at first (I am now finishing the course!) but that and the other treatment you prescribed have made such a vast improvement to my condition. I will carry on with the squeezes too! I feel as though you’ve given me a new lease of life. I had convinced myself the condition was part of the ageing process and one I just had to live we. You taught me otherwise.

    Diane/Bromley/Nov-21

  • The entire process from making an appointment to paying at the end of my treatment was well-managed and professional. I felt safe with the added Covid-19 security measures in place and didn't feel this detracted at all from the quality of the care or my treatment.

    Dan/Faversham/Jul-21

  • Could I please cancel the appointment planned for 10.45 on Wednesday 2021 as symptoms have subsided after Becka's treatment on me this week

    Trish/Ash/Oct-21

  • Tracey was very professional with a good physiotherapist to patient manner, which made soon made me feel at ease, and the treatment and advice she gave me, plus the tablets she recommended helped me recover much quicker than I had anticipated and would definitely use her services again

    John/Faversham/Oct-21

  • Pure magic. I didn’t have many sessions and feel like a different person, Tracey solved my issue and it’s lead to a happier life as a result

    Richard/Ash/Jul-21

  • Excellent. Sarah has a very caring and gentle approach to her clients.

    Anon/Aug-21

  • I've been thinking about my next appointment, and the fact that I feel like I've seen so many improvements in my condition since seeing Sarah, so I was wondering if I could please put our next appointment on hold for a little bit? Sarah has been fantastic and has really helped to give me the confidence to strengthen my core after having a baby, I've really seen so many improvements already and have been working on the exercises that she's given me.

    Harriet/Margate/Sept-21

  • Tracey provides an excellent professional assessment and continuation therapy Her expertise and knowledge. I have found it to be hugely Beneficial I can recommend Tracey and her Team to anyone who feels they need physiotherapy exercise and advice. Her clinic is in such a wonderfully private place also safe COVID clean clinical areas no question! Highly recommended!

    Jackie/Ramsgate/Dec-20

  • Also can I please comment on the excellent assessment and treatment I received from Becka yesterday, and the lovely facilities you have in Ash!

    Bob/Ramsgate/Sept-21

  • Four weeks ago due to a minor but significant knee trauma I struggled to walk 200 m to the local shop. Three sessions and plenty of advice on self exercise and other aid to the natural healing process I completed a planned 26 mile Marathon walk/hike for Macmillan Cancer Support (in 8 hours) - thank you so much Sarah and Tamara for your patient care and advice. A really excellent practice.

    Martin/Canterbury/Jul-21

  • After years of pain and thinking it would never go, I am making a great recovery thanks to Tracey. Her expertise and experience are absolutely invaluable. I can't imagine where I'd be now if I hadn't found her! Very highly recommended

    Carla/Herne-Bay/Dec-20

  • When I called to make an appointment, it was wonderful nice to speak to someone on the phone who was so lovely, so helpful and so kind

    Elizabeth/Sandwich/Oct-21

  • Thank you, in the last year or so I had a monthly appointment and all the time I had (minor) injuries. By the sessions I have learned to deal with the issues and I am now at the point that a monthly appointment isn’t so use full anymore and I haven’t any real injuries

    Arjan/Canterbury/Jul-21

  • Very satisfied with my experience at Tracey Miles. Sarah Mookapele was brilliant, and got me back to running again after my ankle injury. She was very friendly and professional.

    Fiona/Jun-21

  • I can’t recommend this practice enough-head and shoulders above other practices I’ve attended. The level of care is second to none. The Mummy MOT with Tracey, both telephone and face to face consultations, taught me lots about my body and gave me the confidence to get into shape after having my second. Very time efficient too as we could discuss lots over the phone before meeting face to face. The virtual Pilates exercises given by Sarah perfectly compliments the experience. Thank you! I have no excuses now.

    July 20

  • I would like to thank Tracey for fixing me and helping me feel so much better. I loved talking through the whole experience of birth with her and she totally was on board with a holistic approach as well as a medical one which was both refreshing and wonderful. I have already given her details out to a few new mums I have met that are experiencing issues

    Hannah/Folkestone/Jul-21

  • It was amazing. Mrs Sarah Mookapele is the best. She is a very professional. Nów I'm feeling like 20 years old man.

    Rafal/Thanet/Jul-21

  • Dear Tamara, Thank you for the physio lesson this morning. Your excellent lesson has finished my fear of going up and down stairs correctly and when I got home I went up and down the stairs all the way normally . I have continued this all the morning in the garden going up and down the steps. Many, many thanks to you my phobia is coming to an end after many, many years of a weak left knee.

    Susan/Ash/May-21

  • I feel very fortunate to have found Tracey Miles Physiotherapy. For the first time, I feel listened to and treated like a whole person taking into account the mind-body connection. The care I've received has been kind, compassionate and the combination of hands-on therapy and education has been outstanding. I've left sessions feeling empowered. The clinic itself is beautiful and set in such a tranquil and idyllic location; I look forward to my visits.

    Vanessa/Dover/Dec-20

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